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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I always had outstanding service at this Harley Dealership. The only problem I am having now. I am still waiting for a pair of Harley riding Leather boots I order a month ago and paid in full. I still have not received my boots as of 09/04/2008. Thank you, Mr.J.J.Johns"
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| By: James Canon City,CO |
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"I came to see you guys as a result of "other dealers in the area" being pushy. I am so glad I did. Not only did you have the bike I wanted in stock, but helped me make an informed decision. Every one from your sales staff, clothing, service, parts and finance personnel are outstanding people and truly wanted to help as well....I truly had a great experience and feel that I was among friends, not just sales associates. You guys really are the "Friendliest Dealership". Thanks for everything!"
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| By: Gary Colorado Springs,CO |
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"I recently had my 2008 Electra Glide Classic, 2500 mile service performed. The staff was very courteous and professional. I didn't have time to clean my bike before the service, but it was returned looking like new. My thanks to everyone involved for your great service. Thanks again, Dave (A customer for life)"
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| By: David Fountain,CO |
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"Colorado Springs Harley Davidson
Attn: Mr. Ken Phelps, Sales Manager
Dear Mr. Phelps:
Having many years of customer service management experience, we always heard the negative comments and very few positive ones, so we make it a point to always let management know about good service.
I stopped by your sales room after leaving Pikes Peak Harley Davidson, where I had felt deceived by one of their Sales Consultants. That in itself is a whole other story.
I noticed your facility had three XL1200’s on the show room floor and after being told you had none by the Pikes Peak store.
I contacted a sales representative by the name of Mike Long at your store. Mike listened to my needs and asked some pertinent questions such as what type of riding I was going to do, my riding experience, my financial position and comfort zone for payments to name a few.
Mike showed me several bikes, taking his time and going past closing time. I told Mike, I would return in the morning with my wife to discuss these bikes further. Once again Mike showed us several bikes. We settled on my current bike. We started the wheels rolling and by that afternoon, I was back on a bike after nearly 18 years! Unfortunately, I still ride like a cop!
I really want to give accolades to Mike Long! Tell him to never quit listening and asking those questions. I would also like to thank Aubree in clothing for all her time and help in fitting my helmet.
Upon returning home I checked the Harley site and found that there was a recall on my bike. I also realized that I would have to lay out $300 plus for the 1,000 mile service after riding the bike for 4 days.
I returned to your store and was referred to the service department regarding these issues. I spoke with Brent Moniz who went out of his way to find out that the recall had been taken care and that there was a year left on my warranty. I then asked to speak to the service manager so we could talk about the 1,000 mile service and the cost that I would have to pay. Brent told me hold on let me talk to the sales manager. He returned within 5 minutes and said there will be no charge for the service, when would you like to bring it in?
Needless to say, with customer service like this not only will I only take my bike to your store; but I would not hesitate to refer any of my friends or associates to your store as well. Thank you for having a wonderful staff!
Sincerely,
John and Janice Rogers
Cc: Mr. Garth J. Nicholls
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| By: John Yoder,CO |
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"We just bought a 2006 Street Bob and we would like to thank Dave our salesman for coming in on his day off and spend the majority of the day with us while we waited for all the paperwork to be finished, Abree (I hope I spelled it right) for all of her help in getting me my new riding gear, and Romi for making the deal work and hooking us up with everything we needed to get riding. I will be recommending your dealership to anyone who asks about a bike. Great job and thanks again.
Tom & Jennifer Sweet
Fort Carson, CO"
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| By: Tom & Jennifer Fort Carson,CO |
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"Three weeks ago I purchased my first bike. I walked into the dealership and was greeted right away by Joy who put me in contact with Dave to "look" at bikes. I didn't have a lot of money to spend and I didn't want to get on too big of a bike for my first one. I am not a small man so Dave had me looking at one of the mid-sized bikes but they were out of my price range. He the directed me to the Sportsters. After the purchase of my 2006 XL 883, the service department could not deliver until the next day or two, but Dave went beyond his duty and delivered it to me himself. I love the bike and can't wait until I am able to get into a bigger bike when finaces permit. Thanks Colorado Springs Harley Davidson!"
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| By: Anonymous Colorado Springs,XX |
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"I bought my '07 Sportster 1200C in Oct. My wife and I just came in to the store to look at the new bikes and we walked out with a new Sportster. The staff was just awesome. They made us feel right at home. I will continue to come back and do business with them."
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| By: Ken Colorado Springs,CO |
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"I purchased a new 07 Electra-Glide Classic. I have to say, I never expected to be treated so well. I've been to many Harley dealerships, and I don't think I've ever been treated better. You folks really did it right. I'm very happy with my purchase, and the way I was treated by your staff."
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| By: Scott Colorado Springs,CO |
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