Testimonials
Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"the whole staff very freindly and helpful. Crystal in clothing was awesome in helping find what I was looking for. thanks Crystal. Would highly recommend this store, freindly helpful staff. thanks Dave p.s. see ya you again real soon"
By: David Ñ Omaha, NE
"Two weeks ago, seven of us left from southern Ohio to run Route 66 to California, see the Grand Canyon, and make our way back home. We were on our way home when my husbandÕs heel-toe shifter came off his Õ03 Electraglide Classic and we realized the shaft was worn out. It was 5:45pm when we called your shop to see if you had the part and 6:07pm when we arrived. Your guy (I wish I could remember his name, but he rides a shovelhead) stayed to sell us the parts and waited with us in your parking lot. That is more than service - - he went way above and beyond that. He took care of us. Thanks for being there when we needed you. When we make the trip again, the whole pack will stop in your place to shop."
By: Jamie Ñ McDermott, OH
"I recently purchased a 08 Dyna low rider from C/S H-D®. I had made an agreed upon price with the sales manager, Tim Luttrell. A month or so after the purchase I learned that there had been a mistake made on the taxes of about $480. I am very pleased to report that C/S H-D® rose to the occasion and made things right without any hassle. I find their honesty and professionalism to be commendable. I would not hesitate to purchase another bike from them or to recommend them to a friend. Thanks C/S H-D®"
By: John Ñ Colorado Springs, CO
"From the phone, to the front door I was already sold. The staff was amazing. They made sure I had the right bike to suit me. I use to ride and a CBR929RR and I have no regrets at all. Everyone there was amazing"
By: Joseph Ñ Fountain,CO
"I have been into the store several times to just "window shop" and maybe get an idea for the next bike. Even though I have never made a major purchase, the folks there are always welcoming and have never treated me like an outsider. Wes always welcoms me and chats with me about the progress I am making on my build even though it is not a Harley®. Of all the Harley® stores I have been in, to include the one in my home town, this is by far the best one. I am bulding a chopped out Triumph and CS H-D® has been more than helpful getting me the parts and information that I need to get it done. I recommend CS H-D® to everyone whether they ride a Harley®, Triumph, Honda, or anything in between. Guess who I will buy my Harley® from when its time!"
By: Greg Ñ Fountain, CO
"I always had outstanding service at this Harley® Dealership. The only problem I am having now. I am still waiting for a pair of Harley® riding Leather boots I order a month ago and paid in full. I still have not received my boots as of 09/04/2008. Thank you, Mr.J.J.Johns"
By: James Ñ Canon City, CO
"I came to see you guys as a result of "other dealers in the area" being pushy. I am so glad I did. Not only did you have the bike I wanted in stock, but helped me make an informed decision. Every one from your sales staff, clothing, service, parts and finance personnel are outstanding people and truly wanted to help as well....I truly had a great experience and feel that I was among friends, not just sales associates. You guys really are the "Friendliest Dealership". Thanks for everything!"
By: Gary Ñ Colorado Springs, CO
"I recently had my 2008 Electra Glide Classic, 2500 mile service performed. The staff was very courteous and professional. I didn't have time to clean my bike before the service, but it was returned looking like new. My thanks to everyone involved for your great service. Thanks again, Dave (A customer for life)"
By: David Ñ Fountain, CO
"Colorado Springs Harley-Davidson® Attn: Mr. Ken Phelps, Sales Manager Dear Mr. Phelps: Having many years of customer service management experience, we always heard the negative comments and very few positive ones, so we make it a point to always let management know about good service. I stopped by your sales room after leaving Pikes Peak Harley-Davidson®, where I had felt deceived by one of their Sales Consultants. That in itself is a whole other story. I noticed your facility had three XL1200Õs on the show room floor and after being told you had none by the Pikes Peak store. I contacted a sales representative by the name of Mike Long at your store. Mike listened to my needs and asked some pertinent questions such as what type of riding I was going to do, my riding experience, my financial position and comfort zone for payments to name a few. Mike showed me several bikes, taking his time and going past closing time. I told Mike, I would return in the morning with my wife to discuss these bikes further. Once again Mike showed us several bikes. We settled on my current bike. We started the wheels rolling and by that afternoon, I was back on a bike after nearly 18 years! Unfortunately, I still ride like a cop! I really want to give accolades to Mike Long! Tell him to never quit listening and asking those questions. I would also like to thank Aubree in clothing for all her time and help in fitting my helmet. Upon returning home I checked the Harley® site and found that there was a recall on my bike. I also realized that I would have to lay out $300 plus for the 1,000 mile service after riding the bike for 4 days. I returned to your store and was referred to the service department regarding these issues. I spoke with Brent Moniz who went out of his way to find out that the recall had been taken care and that there was a year left on my warranty. I then asked to speak to the service manager so we could talk about the 1,000 mile service and the cost that I would have to pay. Brent told me hold on let me talk to the sales manager. He returned within 5 minutes and said there will be no charge for the service, when would you like to bring it in? Needless to say, with customer service like this not only will I only take my bike to your store; but I would not hesitate to refer any of my friends or associates to your store as well. Thank you for having a wonderful staff! Sincerely, John and Janice Rogers Cc: Mr. Garth J. Nicholls "
By: John Ñ Yoder, CO
"We just bought a 2006 Street Bob and we would like to thank Dave our salesman for coming in on his day off and spend the majority of the day with us while we waited for all the paperwork to be finished, Abree (I hope I spelled it right) for all of her help in getting me my new riding gear, and Romi for making the deal work and hooking us up with everything we needed to get riding. I will be recommending your dealership to anyone who asks about a bike. Great job and thanks again. Tom & Jennifer Sweet Fort Carson, CO"
By: Tom & Jennifer Ñ Fort Carson, CO
"Three weeks ago I purchased my first bike. I walked into the dealership and was greeted right away by Joy who put me in contact with Dave to "look" at bikes. I didn't have a lot of money to spend and I didn't want to get on too big of a bike for my first one. I am not a small man so Dave had me looking at one of the mid-sized bikes but they were out of my price range. He the directed me to the Sportsters. After the purchase of my 2006 XL 883, the service department could not deliver until the next day or two, but Dave went beyond his duty and delivered it to me himself. I love the bike and can't wait until I am able to get into a bigger bike when finaces permit. Thanks Colorado Springs Harley-Davidson®!"
By: Anonymous Ñ Colorado Springs, CO
"I bought my '07 Sportster 1200C in Oct. My wife and I just came in to the store to look at the new bikes and we walked out with a new Sportster. The staff was just awesome. They made us feel right at home. I will continue to come back and do business with them."
By: Ken Colorado Springs, CO
"I purchased a new 07 Electra-Glide Classic. I have to say, I never expected to be treated so well. I've been to many Harley® dealerships, and I don't think I've ever been treated better. You folks really did it right. I'm very happy with my purchase, and the way I was treated by your staff."
By: Scott Ñ Colorado Springs, CO
